Frequently Asked Questions
Everything you need to know about your Concord Aerospace order, from shipping to our premium garment quality.
How long does shipping take and do you ship internationally?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all Concord Aerospace tags still attached.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to a garment you already own for the perfect fit.
What materials are used in your apparel?
We pride ourselves on using high-grade materials ranging from heavy-duty 100% organic cotton to technical fabrics designed for durability and comfort in any environment.
Can I track my order once it has been placed?
Yes. Once your order is processed and shipped, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.